COVID 19 Update - Service Restrictions due to National Lockdown - click for more info
Due to the third national lockdown, it unfortunately means our services will be restricted.
We hope to be back at full service soon. Please keep visiting this page for any updates and stay safe.
UPDATED 7 JANUARY 2021
Q. Can I still order online?
A. Yes you can still order online through our website.
Our suppliers will continue manufacturing during this lockdown and our lead-times are as accurate as possible.
Q. I have an order outstanding, when will this be delivered?
A. We are working hard with our suppliers and delivery partners to ensure that delivers can continue whilst we are under lockdown restrictions. However, there maybe some unavoidable delay which we apologise for.
If a delivery team are required to enter your home, the team will continue to follow COVID guidelines. If you're self-isolating, shielding, or uncomfortable with this, you can postpone the delivery to a later date.
Q. Can I still contact you in the normal ways?
A. Due to the restrictions we will be running at a reduced staffing level so please email us at: firstname.lastname@example.org and we will aim to reply within 72 hours. Our phone lines will not be manned.