Delivery

At Relax Sofas & Beds, we want to ensure that the delivery of your new furniture goes as smoothly as possible, so you can enjoy your order from the moment it arrives.

ACCESS

Before ordering an item please make sure the item will fit into the room and that access to that room, through doorways, hallways and stairways, are wide and tall enough for it to pass through.  Accurate dimensions for each item can be found under the “Specifications” tab for that item.

DELIVERY RESTRICTIONS

We deliver Monday – Friday throughout mainland UK. We also deliver to the rest of the UK and the Republic of Ireland (excluding assembled bedroom and dining furniture). If you need your order shipping to more distant shores, we can arrange for your furniture to be delivered to a carrier of your arrangement.

DELIVERY SERVICES

We use several different services to deliver your furniture.  You will always be contacted to arrange a date for delivery unless the item is being sent by Royal Mail.

• Two Man Delivery: All heavy items of furniture, such as: sofas and chairs, wardrobes, divan bed sets; are delivered by a two-man delivery team, to the room of your choice. Please note that for non-mainland UK deliveries this service may not be available and you may be required to assist in the delivery.
• Parcel Carrier: Lighter items of furniture, such as: occasional furniture, bedside chests, roll up mattresses; are delivery by a parcel carrier to your doorstep.
• Royal Mail: Small accessories, such as arm caps and cushions are sent via Royal Mail.
• Direct Home Delivery: Some of our suppliers offer a direct home delivery service. Again, for heavy items this is a two-man service, delivered to the room of choice.

DELIVERY LEAD TIMES

Most of the furniture we offer is made to order so the lead times vary considerable between products.  An estimated lead time is shown against each product. Whilst we do our best to ensure that these lead times are as accurate as possible, occasionally delays can happen which are out of our control.

Please allow an extra two weeks for delivery to non-UK mainland addresses.

DELIVERY CHARGES

Orders over £395 qualify for free delivery to the UK mainland. Orders totalling less than £395 will be charge at £29.95, excluding accessories such as: cushions, fabric and arm caps; which are charged at £14.95. If you order multiple items but do not qualify for free delivery, you will only pay one delivery charge (highest charged item).

We also offer free delivery on all mattresses to the UK mainland.

For all non-mainland UK Orders (including free express delivery items) only one delivery charge (highest charged item) will apply :